866-918-5858
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What happened: I ordered shoes that were too big, so I want to exchange them. In order to do that, I need to return them and then re-order the right size. However, when I went to print a return label, it said that once the order reaches the International Returns Hub and is inspected, the company will deduct £**.** from my refund. So the shoes cost me £**.** to buy, and if they deduct £**.** from my refund, I will only get £**.** back. That doesn't make sense to me. Am I getting scammed?
What happened: i placed an order * weeks ago and the status hasn’t changed from order placed and it has already been * weeks as i have said, i have also paid from *-* day delivery yet nothing has arrived. Not pleased with this company at the minute.*Have already emailed and i have DM’d them with pictures for proof
Lulus provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Lulus customer service team also offers social media support for quick advice and solutions.
Email: sales@lulus.com
Phone: 866-918-5858
Live Chat: http://www.lulus.com/customer-service.html
Help Center: https://www.lulus.com/customer-service.html
Facebook: https://www.facebook.com/lulusdotcom
Twitter: https://twitter.com/lulusdotcom
Instagram: https://www.instagram.com/lulus/
YouTube: https://www.youtube.com/channel/UCQu2G9EVbiBEZ2w-uAAOUrQ
Lulus offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Lulus customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
To put it simply, WorthEPenny is an independent third-party website that is not related to Lulus. WorthEPenny provides free tools and resources to assist customers in reaching Lulus customer service more efficiently, such as the Lulus phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Lulus, as well as forums where Lulus customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Lulus, it is not associated with or endorsed by Lulus.
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